Management of Returns

Dear valued customer,

despite careful checking, it may occur that you have to return a device due to a technical defect or an incorrectly placed order.

If this is the case, please fill out the form below and send the defective device(s) to the following address:

Thermokon Sensortechnik GmbH
Reklamationsbearbeitung
Offenbacher Str. 9
35649 Bischoffen – Germany

Please note:

• any return shipment must be carriage paid
• returns that cannot be allocated due to missing information will be returned
• Please fill in the field "Error description" and the field "Special agreements" in English

The fields marked with an asterisk (*) need to be filled in. The data you provide will be processed in compliance with the GDPR. For more information on how we handle your data, please refer to our privacy policy.